Every SitePass feature, in plain words.

SitePass is a visitor and contractor management system for factories and residential communities in Malaysia. Here is what it does, grouped by job.

7 features

Visitor registration & gate entry

Visitors do the paperwork before they arrive, and the guard checks them in with one scan.

QR self-registration: Visitors open the registration form from a QR code, either a host's personal link or an open link with a list of hosts. They fill in their details, choose the visit type, site, department and zones, and sign the safety induction. The request goes to the host as pending.
Walk-in and pre-registration by staff: Guards and hosts can register visitors with photo, signature, expected entry and exit time, PPE and zones. A visit registered by the visitor's own host is approved straight away.
Host approval: Hosts approve, or reject with a reason. Only requests that are still pending can be changed.
QR badge with a time window: Each visit gets a badge ID (for example V-20260929-0014) or a unique custom ID. The badge can be printed or downloaded, and it only checks in between the expected entry and exit time.
One-scan check-in and check-out: Check people in or out from the visitor list, the dashboard or by scanning the badge. Re-entry on the same day works after a check-out. A double scan is refused with a clear message instead of a false success.
Returning-visitor quick fill: Type a visitor's full IC/passport number or phone number. Previous visitors are shown masked, and choosing one fills in their name, company, ID, phone, email, visitor type and emergency contact.
Cancel a visit: Pre-registered or pending visits can be cancelled.

5 features

Proof that each person saw the right induction, signed it, and is still within its validity period.

Versioned safety induction: Induction versions are kept as draft, active or archived, with only one active version at a time. Each version has an effective date, summary, video link, PDF attachment and validity period in days.
Acknowledgement and e-signature: Every registration stores an acknowledgement of the induction with an e-signature and a valid-until date.
Expired induction blocks entry: Check-in is refused once the latest acknowledgement has expired. The visitor record shows the induction as Completed, Expired or Pending.
PPE, zones and health declaration: Visitors and contractors acknowledge the required PPE and the zones they will enter. Visitors can also complete an optional health declaration (fit to work).
Acknowledgement logs: Safety officers see every acknowledgement with its signature, and can export the records.

6 features

Stop people you have banned, warn guards about people to watch, and control who can do what.

Blocklist and watchlist: Each entry has a list type (blocklist refuses entry, watchlist warns), name, IC/passport, phone, vehicle plate, company, reason and an optional expiry date.
Matching rules: SitePass matches on IC/passport number (letters and digits only, any case), phone number (last 9 digits), vehicle plate or exact name. A match on name alone is always a warning, never a block.
Checked at every step: Lists are checked at staff registration and edits, contractor entry, visitor self-registration (logged silently; the visitor is not told), host approval, and every check-in. The guard sees a red banner with no check-in button for a blocklist match, or an amber warning for the watchlist.
Match log: Every match is logged with where it happened and the outcome. Only security staff see the reason; other staff are told to refer to the security supervisor.
Overstay alerts: Anyone still onsite after their expected exit time shows as overstayed on the dashboard and in the lists.
Role-based permissions and action log: Each staff account gets its own set of modules. Gate actions and lookups are written to an action log.

4 features

Account for every visitor and contractor during a fire drill or a real emergency.

Live onsite list by zone: At any time, see everyone onsite grouped by zone, and print it.
One-tap roll-call: Start evacuation from the red button on the dashboard. SitePass takes a snapshot of everyone checked in and builds the roll-call list. Only one evacuation can be active at a time.
Several marshals, several phones: Marshals mark each person Safe or Missing with large, phone-friendly buttons. The list refreshes every 15 seconds so every phone stays in sync. Phone numbers are tap-to-call.
Drill reports: When the evacuation ends, the report (who was safe, marked by whom and when) stays in the drill history and can be printed.

3 features

Know which company sent whom, to do what, with which tools and permit.

Companies and personnel: Keep contractor companies and their people, with photos, as master data.
Contractor entry: Each entry records the company and person, host, site, zones, work type, scope, tools, PPE, permit number, vehicle plate, schedule, photo, signature and induction acknowledgement.
Same approval and gate flow: Contractors get their own badge (C-…) and go through the same host approval, induction and blocklist checks as visitors.

5 features

See what's happening at the gate without walking to the guardhouse.

Live dashboard: Onsite now (visitors and contractors), today's check-ins and check-outs with the trend against yesterday, overstayed and pre-registered counts, plus quick badge entry and quick check-out.
Reports and CSV export: Filter by date range, department and status, drill down into the numbers, see check-ins by hour, and export to CSV.
Visitor and contractor lists: Today's view by default, or all records with 25, 50 or 100 per page, filtered by status, type, department or search text.
Notification bell: Shows an active evacuation, approvals waiting for you, your visitors who have arrived today and today's watchlist matches. It refreshes every 60 seconds.
WhatsApp visit details: One tap on the visitor record opens WhatsApp with the badge ID, valid time window, host and gate instructions filled in. Malaysian numbers starting with 0 are converted to +60. No paid WhatsApp service is used.

3 features

Set SitePass up around your factory, not the other way round.

Browser and mobile app: Works in any web browser on phones, tablets and PCs, and residents can use the SitePass mobile app. An entry-level Android tablet at the gate is enough.
Your own settings: Manage visitor types, sites and plants, departments, hosts, visit purposes and zones. Items can be renamed, switched off or removed with a warning if they are in use.
User management: Add staff accounts, reset passwords, enable or disable accounts and choose which modules each person can use. Linking an account to a host makes that person the approver for the host's visitors.

Fifteen minutes on a call. We reply on WhatsApp.